Privacy Policy For Our Water Restoration Company
Who We Are
Warner Robins Restoration Crew provides restoration services for homes and businesses in Warner Robins, Georgia. Founded in 2015 by Willie Riveria and Jaime Gowdy, we handle repairs, cleanup, and recovery for properties.
This Privacy Policy explains how we collect, use, and protect information when you visit https://warnerrobinsrestoration.com/ or use our services in Warner Robins, Georgia. We aim to be clear about our practices and keep your information safe while delivering quality service.
Information We Collect
We collect information you provide, like your name, address, or contact details when you request services. We also gather job and property details, such as damage reports or project notes. Photos and documentation from restoration work may be collected.
Device and usage data, like your IP address or browser type, are gathered when you visit our site. We use cookies or similar tools to improve your experience. Information from service partners, like insurers or subcontractors, may also be collected when relevant.
How We Use Information
We use your information to deliver restoration services, schedule work, provide estimates, and handle billing. It helps us create insurance documentation, ensure safety, and maintain quality control.
We also use it for customer support, to improve our website, and to prevent fraud. Your information may be used to comply with legal requirements, such as tax or safety regulations. We aim to use your data only for legitimate business purposes and to provide the best service possible while keeping your information secure.
Cookies and Similar Technologies
Cookies are small files that help our website work better. They track how you use our site, remember your preferences, or analyze traffic. We use basic types, like session cookies for temporary data or analytics cookies for site performance.
You can limit or clear cookies through your browser settings, but this may affect how some features work. Check your browser’s help section for instructions on managing cookies to control what information is collected.
Sharing and Disclosure
We may share your information with service partners, like subcontractors or insurers, with your permission for restoration work. Payment processors receive data to handle billing securely. We share information when required by law, such as for tax or safety compliance.
We also share data to protect our business from fraud or legal issues. Warner Robins Restoration Crew does not sell your information to third parties for marketing or other purposes. Your data is shared only when necessary for our services.
Data Retention
We keep your information as long as needed for restoration services, safety, tax, or legal purposes. Retention periods vary by document type. For example, job records may be kept for project follow-ups, while tax records are retained as required by law.
We securely dispose of information when it is no longer needed, following applicable regulations. This ensures we balance operational needs with your privacy.
Your Choices and Rights
You can access or update your information by contacting us. You may request deletion of certain data, where allowed by law, or limit how we use it. You can manage cookies through your browser settings.
To exercise these rights, send a written request by postal mail to 2276 Moody Rd, Warner Robins, GA 31088, United States. We will respond promptly to valid requests, ensuring you have control over your personal information.
Security
We protect your information with restricted access, employee training, and reasonable technical and physical safeguards. For example, we use secure systems for data storage and limit who can view sensitive details.
However, no method of storage or transmission is completely secure. We work hard to reduce risks and keep your information safe, but we cannot guarantee absolute security.
Children’s Privacy
Our services and https://warnerrobinsrestoration.com/ are not intended for children under 13. Accounts and services are designed for adults or authorized representatives, such as property owners or managers.
We do not knowingly collect information from children. If we learn that a child’s data was collected, we will take steps to delete it promptly.
Data Transfers
Your information may be processed by vendors in other locations to support our services, such as payment processing or data storage.
Warner Robins Restoration Crew uses reasonable measures, like secure contracts, to protect your data during transfers. We ensure vendors follow strict privacy standards to keep your information safe, no matter where it is processed.
Changes to This Policy
Warner Robins Restoration Crew may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be posted on this page.
If you continue using https://warnerrobinsrestoration.com/ after changes are made, it means you accept the updated policy. Check this page regularly to stay informed about how we handle your information.
Contact Us
For privacy questions or requests, please send a written letter to Warner Robins Restoration Crew, 2276 Moody Rd, Warner Robins, GA 31088, United States. We will respond as quickly as possible to address your concerns or provide information about our privacy practices.